Values & Commitment

Sanel NAPAs’ values and commitment to excellence have been in place since the company was founded more than 90 years ago and are what continue to set us apart from other auto parts store locations in New England and the U.S.

Customer Satisfaction

We are responsive to the needs of our customers and work hard to satisfy all of our customers and exceed their expectations.

Honesty, Integrity, and Dependability

We can be counted on and trusted because we are truthful in the way we conduct business. We keep our word. We are a stable company with a long, proud history and the highest level of ethical standards. We are loyal and deeply committed to our industry and all of the people we serve.


Our business, products, and services are all of the highest quality. We are consistent in our practices, policies, and prices. We are committed to the continuous improvement of all that we do and provide.

Respect and Responsibility

We are responsive to the needs of our customers, vendors, and employees, as well as the communities we serve. We treat all people fairly and with respect. We care about each other. We expect that our people and vendors will act with integrity towards us and our customers, and we hope they treat us in the manner that we treat them.

Training and Education

We are committed to the ongoing education and training of our employees and customers in regards to our products, services, and best practices. We share our knowledge and provide people with the information and skills they need to succeed.

Innovation and Flexibility

We are known for our “can do” attitude and our willingness to innovate. We adjust to changes in the marketplace. We retain the best and most reliable products and services even as we integrate the best new technologies and practices.

Superior Selection and Fast Delivery

Our range of product inventory is unmatched. We have multiple daily truck deliveries to our stores that ensure our car parts availability is second to none. We have what you need, guaranteed. For those hard to find parts, we can source them through our network of stores or from next day deliveries straight from the manufacturer.

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