We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a Sanel NAPA Assistant Store Manager you will be able to use your automotive and customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead Sanel NAPA to be the dominant parts supplier in the market.

Duties and Responsibilities

  • Lead a successful team, support the store manager, and manage in our fast-paced retail stores
  • Manage store operations to maximize sales, profits and customer service
  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results
  • Inventory protection, asset management, operational and safety issues
  • Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
  • Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
  • Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Position Requirements

  • High school diploma or equivalent.
  • Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
  • Passion for delivering customer care and building long term relationships
  • Thrive off of working in a very fast paced and complex environment
  • Knowledge of cataloging and/or inventory management systems
  • Ability to lift 60lbs in some situations

Preferred Skills/Abilities

  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal)
  • ASE Certifications
  • NAPA Know How